Terms

MASSAGE CHAIR RETURNS

You may return your massage chair at any time up to 30 days from the date of receiving your massage chair. This is our no questions asked 30 day return policy. The thirty (30) days begin the date that you take delivery of the massage chair. This 30 day return policy gives you the opportunity to try your massage chair in the comfort of your own home with little risk. If, for any reason, you want to return the massage chair within the 30 days, you have two options:

1. You can get a refund of your purchase price, less the cost of shipping the massage chair to and from your residence.

2. You can exchange the massage chair for a different massage chair (see massage chair exchanges).

Please note, that you must keep all the original packaging for the 30 day return policy. IMPORTANT: The massage chair must be packaged like the original, so damage does not occur in transit. If you do not retain the original container, please contact Omega Massage at 1-800-659-3650 to arrange for new packaging at your cost. The customer is responsible for shipping costs on all returns. Sorry, there are no exceptions to this policy.

MASSAGE CHAIR EXCHANGES

Massage Me Chairs will exchange any massage chair with any other one that we carry. Just notify us that you would like to exchange your current massage chair with another. We need to receive notice within 30 days of you receiving your massage chair. You are responsible for the shipping cost of the massage chair being returned. Massage Me Chairs will cover the shipping costs of your new choice. If you choose a massage chair that is lesser in price, we will refund you the difference. If you want a massage chair higher in price, we will bill you the difference. Either way, we want to make sure you have the chair that is right for you. We have tried to make this as convenient and economical as we possibly can.

RESTOCKING CHARGES

There are NO RESTOCKING FEES for any Omega massage chair. The only exception is if we receive a returned massage chair that was not properly packaged, which caused damage in transit. Depending on the damage, the restocking fee may be up to 50%. IMPORTANT: The massage chair must be packaged like the original. If you did not retain the original container, please contact Omega Massage at 1-800-659-3650 to arrange for new packaging at your cost.